COGS Not Appearing in Dashboard

COGS Not Appearing in Your Dashboard

If your profit looks equal to your revenue (100% margin on everything), product costs haven't been entered, or they were entered but aren't mapping correctly to your orders.

Check 1: Have costs been entered at all?

Go to Costs → Product Costs. If every product shows €0.00, nothing has been entered yet. Add costs manually or use the CSV import.

Check 2: Variant-level mapping

Shopimize tracks costs at the variant level. If you have a product with multiple variants and entered a single cost at the product level, it may not map correctly to individual order line items.

To check: click any product in Costs → Product Costs to expand its variants. Confirm that each variant has its own cost entered.

Check 3: Historical orders vs new orders

When you enter COGS, the change applies to future synced orders by default. To apply new costs to past orders, use the backfill option — it appears when you save a cost update or confirm a CSV import.

If you entered COGS after the initial sync and didn't backfill, your historical orders will still show zero cost. Run a backfill to correct them.

Check 4: Shopify's cost_price field

If you have product costs in Shopify's own cost_price field, Shopimize tries to pull those values during the initial sync. If they were empty at sync time, they won't auto-populate later — you'll need to enter them manually in Shopimize.

Still not fixed?

Trigger a manual resync from Integrations → Shopify → Sync Now. If the issue persists, contact support at hello@shopimize.com with the name of a specific product that's showing zero cost so we can investigate directly.